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Refund policy
What happens if you place an order by mistake? Generally speaking, it's best to try to find a person who can use it. Sometimes, however, it's necessary to return the item. For this reason we have developed a limited return policy.
- All returns must receive prior approval from the Advancement Offfice.
- Returned Scrip must be in its original state and saleable. If it is written on, stapled, expired, or has been altered in any way, this will render them non-returnable.
- In the event of a store closure CMHS will refund the complete purchase price of any certificate shipped in the last 45 days, provided CMHS is able to obtain similar reimbursement from the vendor.
- Refunds will be credited to your account upon receipt of returned certificates.
- There will be a fee of 10% of the face value, with a minimum charge of $5.00, charged on all returns and exchanges All returned scrip must be sent at the returnee's expense.
- Scrip returned because of an error by CMHS will be fully refunded and all postage and handling costs will be reimbursed by CMHS.
Any questions regarding this Return Policy may be directed to CMHS Office of Advancement 732-721-0748 ext 244.
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